Last update: 26.01.2025

The protection of your personal data is fundamental to MAGICA Elite. This Privacy Policy provides a detailed explanation of how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable regulations in the European market.

1. Data Controller

The Data Controller is MAGICA Elite Business Partners, headquartered in Oman, and can be contacted at the following details:

  • Email: info@magicaelite.com
  • Telephone: +968 9915 4557

2. Types of Personal Data Collected

MAGICA Elite collects and processes the following types of personal data:

2.1 Data Provided Directly by the User

  • Full name
  • Email address
  • Phone number
  • Information provided through contact forms, registrations, or subscriptions
  • Documents and information shared for specific purposes (e.g., contracts or applications)

2.2 Automatically Collected Data

  • IP address and internet connection data
  • Information about the device used (operating system, browser type, etc.)
  • Access logs and website navigation data

2.3 Sensitive Data

We generally do not collect sensitive data (such as information on health, religion, or political orientation) unless strictly necessary and with the explicit consent of the user.

3. Purpose of Data Processing

MAGICA Elite processes personal data for the following purposes:

3.1 Service Provision

We use your data to provide the requested services, respond to your inquiries, and manage contractual agreements.

3.2 Commercial Communications and Marketing

With your explicit consent, we may send you:

  • Newsletters and updates on our activities.
  • Invitations to events, promotions, or personalized offers.

3.3 Legal Compliance

We process your data to comply with legal obligations, including requests from competent authorities.

3.4 Service Improvement

We analyze data to improve our services and enhance your user experience, optimizing our internal processes.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes.
  • Contract Execution: To fulfill contractual obligations towards you.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Legitimate Interest: To improve our services, ensure security, and prevent fraud.

5. Sharing of Personal Data

MAGICA Elite does not sell your personal data to third parties. However, we may share your data with:

5.1 Service Providers

We collaborate with external partners to deliver our services, including:

  • IT and hosting services.
  • Email communication management.
  • Technical support and system maintenance.

5.2 Competent Authorities

Your data may be shared with public authorities or regulatory bodies in compliance with applicable laws.

5.3 Professional Advisors

In certain cases, we may share your data with legal, tax, or other professional advisors to protect our rights or comply with regulatory obligations.

6. Data Retention Period

We retain your personal data only for as long as strictly necessary to achieve the purposes described in this Privacy Policy, unless legal obligations require longer retention periods.

For example:

  • Contractual Data: Retained for the duration of the contract and for an additional 5 years, as required by tax regulations.
  • Marketing Data: Retained until consent is withdrawn.
  • Browsing Logs: Retained for 12 months.

7. Data Subject Rights

In compliance with the GDPR, you have the right to:

  • Access Your Personal Data: Request a copy of the data we hold about you.
  • Rectify Data: Correct any inaccurate or incomplete information.
  • Erase Data: Request the deletion of your personal data (right to be forgotten).
  • Restrict Processing: Request a limitation on data processing under certain circumstances.
  • Object to Processing: Refuse the use of your data for direct marketing or processing based on legitimate interests.
  • Data Portability: Obtain a copy of your data in a structured and machine-readable format.
  • Withdraw Consent: Revoke consent at any time without affecting the lawfulness of prior processing based on consent.

To exercise these rights, contact us at info@magicaelite.com.

8. Personal Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and prevent unauthorized access, accidental loss, or destruction.

Some of the measures in place include:

  • Encryption systems to protect sensitive data.
  • Restricted access controls to personal data.
  • Regular system monitoring to identify potential vulnerabilities.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to comply with regulatory changes or improvements to our services. Any modifications will be communicated through our website or other appropriate channels.

We encourage you to periodically review this page to stay informed about our data protection practices.